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General Rental Terms & Conditions
Insurances - Cars - Prices

DRIVER'S LICENCE AND AGE LIMITS

For groups B, C, D, K  and P, minimum age requirement is 21 with at least one year of valid driving licence. Groups F, G and H, 25 years of minimum age with 2 years of valid driving licence is required. For group I, 3 years of driving licence and 27 years of age are the minimum requirements.

RENTAL PERIOD

Rental periods are calculated on a 24 hour basis.

LONG TERM RENTALS

Minimum rental of period is 30 days. Please contact us for further details about rental rates and conditions.

WHAT IS INCLUDED AND EXCLUDED IN THE RATES

Rates are inclusive of unlimited free kilometres, costs of lubrication and technical maintenance
as well as mandatory Value Added Tax at the rate of 17%.

Vehicles are delivered with a full tank, and are expected to be returned back full.
Otherwise, a service charge will be applied to refill.

ONE WAY RENTALS

One-way rentals are allowed between Avis locations with prior confirmation and, are subjected to applicable one-way service fees in the event a vehicle is rented for one day and returned to a different location. Fees are applied regardless of the rental length if rental is made from the following offices; Altunizade (Istanbul), Antakya, Ayvalık, Aydınlıkevler (Ankara), Beyazıt (Istanbul), Bornova (İzmir), Çeşme (İzmir), Çorum, Fethiye, Gaziantep, İskenderun, İzmit (Kocaeli), Karşıyaka (İzmir), Kayseri, Konya, Mersin, Ordu, Samsun, Turgut Reis (Bodrum), ŞanlıUrfa, Ürgüp For service fees and further details, contact your travel agent or Avis offices.

ADDITIONAL DRIVERS

In order to have additional person(s) drive the car along with the original renter, the details of their driving licence(s) must be registered in the rental agreement at the time of issuing contract. Otherwise all insurance coverage become void and both the renter and the additional driver(s) will be held fully responsible legally and financially for any and all damages and losses to Avis's property as well as to third parties. An additional fee is charged for each driver on per day basis other than the original renter.

DELIVERY AND PICK-UP

Free delivery and pick-up service is available within city borders during office working hours. Service fee is charged for deliveries and pick-ups to and from places where no Avis office exists. Calculation is made e.g. the nearest Avis location to those locations. For service fees and further details, contact us.

DELAYED RETURN

If the vehicle is returned after the agreed return time, 1/3 of the daily rental rate is charged for every excess hour. If the delay is exceeded by 3 hours, the full day rental rate is charged e.g. the applicable rate .

INSURANCES

For Avis, it is a must that the renters are fully insured by the way law orders and to make insurance offers according to the customers requirements. There are two types of protection insurances offered by Avis. The first type is the mandatory insurance, applied by the government rules that is Third Party Liability Insurance and, the second type is the voluntary insurance and waivers which are the Collision Damage Waiver, Theft Protection and SOS Personal Accident Insurances are all designed by Avis for the confidence and safety of the customers. For detailed and further information please contact with us.

PAYMENT

Full payment is required by one of the major credit cards e.g. Visa, Master Card at the time of rental.

TRAFFIC FINES

Legal responsibilities resulting from traffic violations that incur during the rental period are charged to the renter.

AIRPORT SURCHARGE

Surcharge is applied at deliveries in İstanbul Atatürk Airport International Terminal. For fee, contact your travel agent or Avis office.

OTHER AVIS SERVICES

  • Roof Rack and Baby Seat are available with a notice prior to 48 hours. For service fees and further details contact your travel agent or Avis office.

  • Driver and tourist guide may be provided upon request. For fees and further details contact your travel agent or Avis office.

    IMPORTANT NOTES


    In case of an accident, the vehicle must not be moved from the accident site and the accident and alcohol reports must be obtained from the nearest police or gendarme station in order to have the insurance of Collision Damage Waiver remain valid. For further and detailed information, ask for Avis's Insurance Protection & Waivers brochure or consult Avis office.

    In case of a breakdown or any emergency need, call either the nearest Avis office or one of Avis's 24 hour operational service stations given below so that you would be provided with Tofas/ Fiat or Ford/Otosan 24 Hours On Road Emergency Service.

    Region

    City Telephone Number Notes
    North Anatolia Trabzon (0462) 322 37 40 (a)
    Central Anatolia Ankara (0312) 398 03 15 (b)
    South Anatolia Adana (0322) 453 30 45 (a)
    South-East Anatolia Gaziantep (0342) 336 11 94 (a)
    Mediterranean Region Antalya (0242) 330 30 73 (b)
    South Aegean Dalaman (0252) 692 55 88 (b)
    Central Aegean Bodrum (0252) 536 70 02 (b)
    North Aegean İzmir (0232) 274 21 74 (b)
    Central Marmara Bursa (0224) 236 51 33 (a)
    North Marmara Istanbul (0212) 663 06 46 (c)
     
    Tofaş 24 (0800) 261 85 50 (c)
    Ford Euro Service (0800) 211 40 75 (c)

    Explanation of Notes
    (a) Between 09.00-19.00 hours,whole year.
    (b) 24 hours ; excluding the period Nov.1st-May 31st. between 08.00-23 hours.
    (c) 24 hours, whole year.

     


  • In cooperation with Avis