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CANCELLATIONS
CANCELLATION
Reservations may only be canceled by an e-mail or fax sent to Biggtravel.
E-Mail Address : ( cancel@bigglook.com )
Fax No : +90 216 425 60 05
Please check each relevant section for reservation and cancellation policies.
HOTEL PAYMENT & CANCELLATION
Reservations & Payment
The full payment for hotel room(s) bookings will be charged by Biggtravel,
on the credit card of the client and the final confirmation is going to
be made.
Cancellations
If a written cancellation notice is received no later than ten ( 10 )
days before check - in the hotel, Biggtravel will accept cancellation
and refund the payment, except for a $25.00 non-refundable administrative
fee.
TOURS PAYMENT & CANCELLATION
Reservations & Payment
The full payment for tour(s) bookings will be charged by Biggtravel, on
the credit card of the client and the final confirmation is going to be
made.
Cancellations
If a written cancellation notice is received within sixty (60) days before
departure, Biggtravel will accept such cancellation and refund the land
portion costs it recovers from those entities paid on behalf of client
only to the extent that such moneys are refunded by those entities to
Biggtravel.
Cancellation fee of $50 (59-30 days prior to departure) or $100 (29 days
or less prior to departure per person) will not be refunded. If any person
is removed from the trip by the operating company of that
particular tour (or any optional side trip), Biggtravel's only obligation
shall be to refund to such a person a fraction of the trip price, ( in
accordance with the operating tour company's approval ) the numerator
of which fraction shall be Biggtravel cost for the person's unused services
and the denominator of which shall be Biggtravel cost for the person's
entire trip.
BLUE CRUISE PAYMENT
& CANCELLATION
Reservations & Payment
For Cabin Charters: full payment has to be payed in order to finalise
the booking.
For Private Boat Charters: 50 % of the total price has to be payed
with the booking, and the balance has to be closed 2 weeks prior to the
embarkation.
Cancellations
- If a written cancellation notice is received no later than 40 days prior
to departure, Biggtravel will accept cancellation and refund the payment,
except for a $100 non-refundable administrative fee.
- If a written cancellation notice is recieved no later than 39-30
DAYS prior to departure, 50 % of the payment will be refunded.
- If a written cancellation notice is recieved no later than 29-15
DAYS prior to departure, 25 % of the payment will be refunded.
- If a written cancellation notice is received 14 DAYS or less
prior to departure, NO REFUND will be made.
Itinerary
The itinerary of the Guaranteed Cabin Charters are as explained on the
relevant pages.
However please note that the itineraries can be changed according to the
weather and
similar sea conditions and the insight of the captain determines these
changes.
Food on the boat
The meals on the boat are extra. Please see the relevant pages for
specific prices of the meals. Please click
here to see a sample menu. Please note that the menu above
is only a sample menu and can be altered with similar food depending on
the season.
With this opportunity we would like our clients to
know that being on a Blue Cruise gulet is not the same as being in a hotel
or a holiday village.
Being on a Blue Cruise gulet implies sea life. You
will be on a boat with 10 - 16 people on the sea for a week. In fact,
this is where the fun is. This is why one should prefer to do the Blue
Cruise rather than a hotel.
Our clients ( if they feel like of course ) participate
in the daily activities of the boat, open and close the sails when the
wind is right, help the seamen bring the dingy down, help the cook to
prepare the food, share the same meal with other participants on the same
table, etc..
GUIDES PAYMENT
& CANCELLATION
Reservations & Payment
For hiring tour guides; full payment has to be made.
Cancellations
- If a written cancellation notice is received within sixty (60) days
before departure, 75 % of the payment will be refunded.
- If a written cancellation notice is received fiftynine
- thirty ( 59-30 ) days prior to departure, 50 % of the payment will be
refunded.
- If a written cancellation notice is received twentynine (29 ) days or
less prior to departure, 25 % of the payment will be refunded.
BOOKS
& OTHER SOUVENIERS PAYMENT & CANCELLATION
Payment
Full payment has to be made with the order and the delivery is going to
be made by Biggtravel.
Cancellations
No cancellations.
RESPONSIBILITIES
AND LIABILITY
The responsibility of Biggtravel and / or its agents is limited. Biggtravel
and its agents act only as agents for passenger in regards to travel whether
by air, railroad, motorcoach or any other conveyance and assumes no defect,
through the acts or defaults of any company or person engaged in conveying
clients or in carrying out the arrangements of this tour, or as a direct
or indirect result of acts of God, dangers incident in the sea, or air,
fire, breakdown in machinery or equipment, acts of governments or other
authorities, de jure or de facto wars, whether declared or not, hostilities,
civil disturbances, strikes, riots, theft, pilferage, epidemics, quarantines,
medical or customs regulations or from any other causes.
Biggtravel can accept no responsibilities for loss
or additional expenses to clients due to delay or changes in schedule. Tour
services included but not limited to guide services, hotel accommodations,
meals and other services are furnished by third parties who are independent
and do not act for or on behalf of Biggtravel and with whom Biggtravel has
no relationship as joint venture or otherwise. Therefore Biggtravel shall
not be liable or responsible in any way whatsoever for any inconvenience,
loss, damage or injury arising out of or in connection with such tour services,
whether same shall be the result of changes in hotel accommodations, food,
baggage handling, tour guiding or any other matter related thereto.All such
losses or expenses will have to be borne by the passengers. Each passenger
waives any claim against Biggtravel for any delay,inconvenience or damage,
loss of property or baggage or injury to or deaths of persons due to the
acts or omissions of said third parties. Any airline / transportation company
concerned is not to be held responsible for any act, omission or event during
the time passengers are not aboard their aircraft or conveyances.
Biggtravel further reserves the right at any time to change any part of
the itinerary, or the carrier, or the aircraft utilized, or the hotel accommodations
utilized, or boat charter, or any other. The prices advertised are subject
to change due to price increases resulting from decreases in the purchasing
power of the US dollar, gasoline price increases and similar causes. In
such case each passenger can be required to pay an additional amount for
the trip reflecting such increase. Each person is also personally responsible
for any hotel expenses, theater tickets, souvenirs, gifts, clothing, glasswork,
art or any and all other items of personal property or services purchased
by such person. Each person making reservations for or participating in
the trip to Turkey or to the mentioned countries described in the e-mail
correspondences understands and agrees to all terms, conditions and limitations
set forth herein. |
